Vessels Planning • Receive Vessels details from the commercial team of the required services (Stevedoring, Storage & Transportation) • Assist and propose Plan Manpower, equipment & cash required for external transactions in order to operate the vessel as per customers’ contract ( Stevedoring rates & damaged cargo) Yards Planning • Assure the implementation of staffing plans and Optimize the utilization of the yards (Open yards & sheltered warehouses) depending on the type & quantity of cargo • Plan temp yards rentals from port authority, if required • Minimize cost item related to temp yards & storage operations • Ensure best setup of each yard to minimize moves (shifting) of cargo • Consider safety of cargo, employees & assets while setting up yards layouts • Monitor yard utilization & take necessary actions to redesign yards layouts, if needed Cargo Operations • Co-Deliver stevedoring rates promise to customers • Ensure Vessels operations adequacy with environmental guidelines • Ensure minimizing the risk of damaging cargo along operations • Implement efficient handling process according to standard procedures • Ensure safe handling while custom clearing, stuffing, de-stuffing, loading & discharging • Attend all draft surveys & monitor surveyors reports on regular basis (draft, cargo, cargo storage & loading/ discharging) Reporting • Participate in monthly business review • Ensure real time update for Port Manager dashboard Third Party Interactions • Putting contingency plan though third party supplier whenever required • Maintain a database of trucking, equipment handling, surveyors & labor contractors • Maintain a good relationship with all authorities (Customs, Police & Port authorities) Managerial responsibilities • Managing the performance of the operations teams • Plan & monitor for annual operations budget • Follow-up on daily operations to ensure efficient operations • Coach & Mentor supervisors to grow and deliver best outcome

Commercial • Maintain commercial records on Sales force and other business platforms • Identify & acquire “Sales Opportunities” with prospect client • Update clients with possible changes in pricing according to business needs and operational requirements • Achieve quarterly individual sales performance targets. • Create and execute quarterly engagement plan (existing customers) • Create and execute quarterly sales plan (new customers). • Obtain forecasts and proactively plan with customers and concerned internal parties. • Update and complete required reports. • Review contracts of prospects customers Responsibilities: Customer Service • Provide Customer with good and healthy experience • Create opportunities in Sales force • Send quotations to customers • Act as liaison between clients from one side and operations team from another side • Follow up on client’s adherence to terms of payment collections • Maintain and record all customer data and history of interactions on CRM (Salesforce). Qualifications: • 2 years of experience in any sales role/ Logistics roles • Prior experience in B2B sales and account management (shipping and logistics is a plus)

Assist in carrying out responsibilities in talent acquisition, organizational development, employee relations, training, benefits, company-employee communication, onboarding and employee retention

Qualifications: • Last year of university (Grad year) • English and Arabic proficiency • Marketing/Mass Communications/Advertising/Digital focus • Strong digital and social media acumen • Solid general business acumen • An avid learner with a strong will to collaborate with different teams. Responsibilities: • Overlook day-to-day marketing operations • Manage daily agency relationships • Lead on Social Media calendar posting and insights • Liaise with design agency on marketing material delivery • Work on monthly content calendar write-ups (English and Arabic) • Proof-read PR content from the agency • Assist on internal-comms content development

Data Analyst: • Construct data banks and models • Perform data analysis tasks to support in decision making • Research and filter primary and secondary data sources • Present findings and design required business reports Qualifications: • Either senior or fresh grad • Proficiency in SQL, Excel, etc. • Familiar with building queries • Preferably BI grad or relevant

Strategy/ Market Intelligence Intern • Assess and manage internal performance indicators • Design and draw process maps and relevant procedures • Perform primary and secondary market research and present findings • Deliver reports to support in decision making Qualification: • Either senior or fresh grad • Business & Management or relevant • Familiar with process mapping is a plus

Responsibilities: Asset management reporting • Assist in the preparation of material for upper management reports and daily reporting • Assist in the internal reporting with the M&R and reefer departments Forecasting • Utilize existing systems and models to continuously forecast container availability • Develop new models and dashboards to provide an accurate view of the container fleet Procurement • Coordinate with external and internal stakeholders the delivery and off-hire of assets • Help develop market research reports for the global container market • Assist in the preparation and set-up of negotiation strategies with asset suppliers Qualifications: • 2 years of relevant experience in finance, project management or related roles. • Solid background in data analysis and modeling. • Bachelor’s degree in relevant field • Additional certification or courses in Data Analytics or similar roles a plus • Time Management • Strategic Planning • Presentations and workshop preparation • Networking • Data Modeling • Market research • Arabic – Fluent • English - Excellent

DUTIES & RESPONSIBILITIES Recruitment • Assist in hiring all approved positions through posting and sourcing potential candidates. • Conduct screening interviews for junior roles • Filter applicants and provide shortlist to Recruiting Manager and Dept Heads • Arrange and coordinate the whole process of interviewing & selection • Communicate to all candidates across the interviewing process on timely manner • Recommend the best sourcing channels for hiring/ posting • Work with managers on the planning and implementation of new employees’ onboarding • Organize & attend employment fairs to present IACC Holdings affiliates for sourcing and employer branding purposes • Update Recruitment tracking database Training & Development • Collect annual training needs • Scan market for training providers to fill defined needs • Organize & coordinate Training and Development programs. • Keep updated record of Employees Training Plans and actual courses delivered • Follow through all training related payments Benefits & Internal Communication • Plan & administrate benefits to employees • Recommend employee relations practices necessary to boost employees’ engagement • Update and upload all policies, manuals and People Ops material on SharePoint • Educate employees on People Ops practices and policies • Assist in all HR events and activities (including coffee mornings/ town halls) • Propose Budget for the activities under her scope • Administrate seasonal engagement activities (I.e principles and champions awards) Payments & Archiving • Issue and settle all expense & payment reports with the concerned party and Finance departments related to all recruitment, Training, benefits & events activities • Manage & record all expenses of related activities • Record payments on the payments sheet • Assure all P.Ops policies and material (handbook, orientation material, published policies, forms are updated on all fronts) QUALIFICATIONS: • 1-3 years of experience in HR, knowledge of hiring processes, expertise in HR policies and procedures • Bachelor’s Degree in Management Technology/ Business. Preferably Human Resources Management Major/ HR Certificate /HR Diploma • Excellent MS Office user • Strong Follow up capability • Excellent command of English (written & spoken)

DUTIES & RESPONSIBILITIES: • Process draft and final bills of Lading. • Cross check final shipping instructions with customs documents. • Audit data entry quality. • Print physical BL sets as per customer requirement. • Coordinate telex release instructions with agents. • Archive shipment documents per voyage. QUALIFICATIONS: • 2 years in a process-oriented role with ERP background • Bachelor’s degree in relevant field

DUTIES & RESPONSIBILITIES: - Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. -Takes and delivers messages or transfers calls to appropriate personnel. - Answers questions about organization and provides callers with address, directions, .etc. - Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. - Review office daily cleaning process and ensure everything is in order - Follow up on the canteen supplies - Monitors visitor access and issues passes as required. - Receives, sorts, and distribute mails - Order and record local and international courier as required - Receive and review admin invoices from representatives and take the necessary actions - Getting initial quotations from supplies via phone calls - Performs other clerical duties as needed. QUALIFICATIONS: - Bachelor's degree or equivalent, - 1-5 years of total relevant experience - Knowledge of ERP Systems is a plus - Job-Specific Skills: o Ability to set up and organize database and Spreadsheets o Ability to efficiently use MS Office (Word/ Excel/ PowerPoint)